Engineering

IT Support Engineer

Bangkok, or Jakarta
Work Type: Full Time

About us

We’re a financial services company leveraging cutting-edge technology to bring fintech and financial solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. 


Our blossoming tech team, led by top-tier international talent based in Bangkok, is grinding away, preparing to launch our first product. 


The environment is fast-paced and quality oriented, driven by our passionate team. We’re learning, breaking, fixing, growing, and loving it.

 

About This Role

If you are looking for a challenging career, dynamic, enthusiastic and good team players to join the multinational environment, you are welcome to our team.

 

Responsibilities

  • Provide technical support to company ‘s users in the area of desktop hardware, software and telephone system, including hardware movement and LAN cabling/testing. Including resolve related IT problems

  • Manage PC/Notebook and IT equipment setup and deployment using IT standard hardware, software, and configuration and perform timely hardware and software upgrades as required

  • Purchase IT equipment and manage all IT related documents in proper filing 

  • Perform other job-related duties as assigned

 

Qualifications

  • At least 1-3 years experience in IT helpdesk service and IT support.

  • Good knowledge in Microsoft Windows/ Mac OS based platform, Office 365, Hardware/Software/Peripherals, Network Infrastructure (LAN, WAN, Wireless), Virtualization platform, Internetworking, IT security and IT system management

  • Strong troubleshooting skill

  • Have basic conversational English communication skills 

  • Service-minded, possess a “can-do” work attitude.


About working with us

  • This position is based in our Bangkok office
  • We prefer to collaborate in person and don’t offer remote work
  • As an international team, English language proficiency is required


Our application process

Hiring is something we do with care. Because of that, we believe that having a transparent and thorough recruitment process is key. If you liked what you've read and are up for the challenge, here is what to expect after submitting your resume: 


  1. The hiring team reviews your application
  2. You get invited to an initial call with the hiring team
  3. Onsite and On-line Interviews with relevant team members
  4. Offer

Why You'll Love It Here

  • We’re all owners; Everyone at Honest gets ESOP (Employee Stock Option Plan)
  • Provident Fund
  • Training Course and Book Subsidies
  • You’ll be working with the smartest people in the industry
  • A modern office right in the heart of Bangkok
  • Top-of-the-line medical healthcare plan
  • Monthly Wellness Allowance
  • One of the best-funded start-ups in South East Asia with silicon valley investors
  • We don’t believe in titles or hierarchy but value contribution & celebrate achievements as a team


Honest Hiring

At Honest, we’re working hard to build the future of finance for Asia. To do so, we prioritize attracting the best talent worldwide to join us – regardless of their background and heritage. 


At Honest, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, or other class protected by applicable law. We are proud to be an equal opportunity workplace. 


If you want to be part of changing how people access to finance in Asia, come join us and help us build a global company where we’re all proud to belong.

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